
Enterprise AI Digest #62 - Listen on Spotify or Apple
Microsoft AI in HR: Transforming Workforce Management
Managing a workforce has always been a balancing act—hybrid schedules, rising employee expectations, and an endless need for better data. AI is now reshaping this space, helping HR leaders move from firefighting to strategy.
Key Benefits
Smarter Hiring → AI recruiters screen resumes, rank candidates, and schedule interviews in minutes.
Fairer Outcomes → Algorithms reduce bias by evaluating qualifications consistently.
Faster Onboarding → New hires get tailored training plans and AI chat support.
Employee Growth → AI highlights skills gaps and recommends development paths.
Proactive Planning → Predictive analytics forecast staffing needs before problems arise.
Better Engagement → Sentiment analysis tools flag morale issues early.
Where It’s Changing the Game
Recruitment → Chatbots answer applicant questions; shortlists update instantly.
Workforce Management → Predict burnout, reallocate resources, optimize hybrid productivity.
Engagement → AI-powered tools suggest wellness resources, career development paths, and feedback solutions.
Challenges Ahead
Human Touch: AI should free HR to build stronger personal connections, not replace them.
Scalability: Platforms like Microsoft Copilot make enterprise-grade tools accessible for all business sizes.
Redefining Roles: HR jobs will evolve—AI handles routine tasks while humans focus on culture, leadership, and strategy.
⚡ Takeaway: AI is helping HR teams work smarter and scale faster, while keeping people at the center. The companies that balance tech with empathy will win in this new era of workforce management.
New in Dynamics 365 Business Central 27.0 Preview
Microsoft’s 27.0 public preview for Business Central brings Copilot upgrades, sustainability tools, and developer productivity enhancements. Here are the highlights:
Copilot & Agents
Connect AI agents via MCP server
Better Tell Me search + smarter field autofill
More granular instructions when reviewing agent tasks
Copilot upgrades: enhanced chat, analysis assist, summarization, and sustainability journals (gas emissions suggestions)
Sales Order Agent automates order-taking
Transparent billing details for Copilot & agent features
Country & Regional
US: Submit IRS 1099 forms electronically
Czechia: New UI, reconciliation features, advance entries pages
UK: Localization now delivered as a base app extension
Developer Tools
Cancel builds in VS Code
Enhanced page scripting + SQL call visibility
Hide Copilot summaries when needed
New AL method to truncate tables
Ecommerce
Shopify integration updates: staff mapping, market-specific pricing sync, better troubleshooting, new connector updates
Finance & Reporting
Excise tax calculations
Multiple fixed asset cards
Enhanced financial reporting + Power BI Sales app
Smarter purchasing and sales analytics
Sustainability
Expanded emissions tracking, Scope 3 value chain automation
ESG reporting, CBAM/EPR calculations
Updated Sustainability Manager Role Center
User Experience & Governance
Adjustable pane widths (Copilot, help, scripting)
More options in Feature Management (incl. semantic similarity search)
Migration tooling now supports record links and notes
⚡ Takeaway: Business Central 27.0 isn’t just an ERP upgrade—it’s about embedding AI copilots, sustainability compliance, and extensibility into day-to-day business operations, while giving developers better tools to innovate
AI Trends:
Expert Circle:
Microsoft Partner Spotlight
JourneyTeam - JourneyTeam helps organizations navigate the ever-evolving world of technology. As a certified Microsoft Partner and multi-year Microsoft Partner of the Year, we bring deep expertise in Microsoft technologies, including: - Microsoft Dynamics 365 (CRM and ERP)
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