AI | Security | ERP/CRM
Enterprise AI Digest #59 - PODCAST available on Spotify or Apple
Why Enterprises Need Agentic AI
For Business Leaders – From Insights to Impact
RAG (retrieval-augmented generation) made information instantly available. But information alone doesn’t create business results—action does.
Agentic AI is the next leap. These systems reason, act, adapt, and collaborate—turning “what we should do” into “it’s already done.”
Key Benefits:
Faster outcomes – Cut process times by 50–80% with multi-step automation.
Lower costs – Automate repetitive, error-prone work without extra headcount.
Adaptability – Processes adjust automatically to changes without costly rework.
Scale without limits – Expand capabilities without proportional cost increases.
Real-World Proof:
Fujitsu: 67% faster sales proposal creation.
ContraForce: 80% of security incident responses automated for <$1 per case.
JM Family: 60% shorter QA cycles via multi-agent orchestration.
For Developers – Five Core Patterns of Agentic AI
To deploy Agentic AI in production, combine these reusable patterns:
Tool Use – Call APIs, trigger workflows, update systems.
Reflection – Review and refine outputs to reduce errors.
Planning – Break complex goals into adaptable steps.
Multi-Agent – Specialized agents working together under orchestration.
ReAct – Alternate between reasoning and acting for adaptive problem-solving.
Refer more @ Microsoft Blog
Secret Blizzard’s ApolloShadow Campaign
For Business Leaders – Strategic Risk Alert
How they attack:
Use ISP-level access to intercept internet traffic (even encrypted).
Deploy malware disguised as trusted software (e.g., Kaspersky AV).
Install root certificates to decrypt secure communications.
Maintain long-term, undetected access for intelligence gathering.
Why it matters:
ISP compromise = secure traffic can be intercepted.
Methods apply to any high-value organization in hostile environments.
Persistence + stealth means attackers can hide for months or years.
Leadership Actions:
Enforce VPN or satellite-based connections outside local jurisdiction.
Audit security posture for teams in high-risk geographies.
Increase readiness for advanced persistent threats (APT).
For Developers & Security Teams – Technical Deep Dive
Initial Access:
AiTM at ISP/telco redirects users to fake captive portal.
Prompts download of ApolloShadow malware.
Execution & Privilege Escalation:
Checks privileges; requests UAC if needed.
Installs root certificates to intercept TLS/SSL traffic.
Changes network settings for easier lateral movement.
Creates local admin account (UpdatusUser) with non-expiring password.
Persistence & Exfiltration:
Encodes and sends host/network data to attacker C2 (masquerading as Digicert).
Capable of delivering secondary payloads.
Detection & Defense:
Watch for unexpected root cert installs and certutil.exe usage.
Monitor for sudden admin account creation.
Block obfuscated scripts and untrusted executables.
Enforce least privilege and review privileged groups regularly.
Microsoft Defender XDR Alerts:
“Secret Blizzard Actor activity detected”
“Suspicious root certificate installation”
“User account created under suspicious circumstances”
Refer more @ Microsoft Blog
The Future of B2B Growth – Agentic Sales Organizations
For Business Leaders – AI as a Sales Multiplier
B2B growth once meant adding more sellers. AI changes that. With generative AI and autonomous agents, sales teams can:
Accelerate pipeline with intelligent prioritization and guided selling.
Boost engagement using real-time sentiment analysis and next-best-action recommendations.
Scale winning behaviors with data-driven coaching and accurate forecasting.
Microsoft Dynamics 365 Sales integrates AI into every stage of the sales cycle and connects seamlessly with Teams, Microsoft 365, and the Power Platform—no code required.
Practical Impact:
Set up deal rooms in Teams.
Share insights instantly between marketing, sales, and service.
Customize workflows with natural language via Copilot.
Refer more @ Microsoft Blog
AI Trends:
Microsoft MVP Spotlight
Celebrating thought leaders shaping the Microsoft ecosystem:
Microsoft Partner Spotlight
Trusted solution partners driving real-world SMB and enterprise transformation:
d365.Global Limited - d365.Global is a professional services firm 100% focused on providing service, support, education and add-ons for Microsoft Dynamics 365, Office 365 and the Power Platform.
Please Share this Digest with your network. Let’s shape the future of Enterprise AI—together.